Batta Privacy Policy

Effective Date: May 20, 2026

Batta ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or purchase from us. By using our site, you agree to the practices described below.

1. Information We Collect

When you visit our site or place an order, we may collect the following:

• Name and email address
• Shipping address and zip code
• Payment information (processed securely through our payment provider — we do not store your full card details)
• Device and browser information, IP address, and cookies used for analytics and site functionality

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions or requests
• Send marketing emails if you have opted in (you can unsubscribe at any time)
• Improve our website and understand how customers use it
• Comply with legal obligations

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and improve your experience. These may include cookies from third-party services such as Google Analytics. You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business (e.g., Shopify for our storefront, shipping carriers, payment processors)
• Analytics providers such as Google Analytics
• Law enforcement or government agencies if required by law

All third-party service providers are required to handle your data in a manner consistent with this policy.

5. Your Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To submit a request, contact us at the email below.

EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Data portability
• Lodge a complaint with your local supervisory authority

Our legal basis for processing your data is typically contract fulfillment (to complete your order) and legitimate interests (to improve our services). For marketing emails, we rely on your consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for a minimum of 7 years for tax and accounting purposes.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our website is hosted on Shopify, which maintains industry-standard security measures. However, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: hello@getbatta.com